Soul Song Originals - Handcrafted Jewelry & Art

Updated Nov. 1, 2024

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Handling Time

• Orders will be processed and shipped within 3 business days from the receipt of the order.
   

Shipping Methods and Costs

All shipping is through USPS.

1. Lower 48 States - Ground Advantage (First Class) - 5-7 Business Days:

   • Packages weighing up to 4 ounces: $5.00

   • Packages weighing 4 - 8 ounces: $6.00

   • Packages weighing 8 - 12 ounces: $7.00

   • Packages weighing 12 ounces - 1 pound: $8.00

   • Packages weighing 1 - 2 pounds: $10.00

   • Packages weighing 2-3 pounds: $12.00

   • Packages weighing 3-4 pounds: $13.00

   • Packages weighing 4 pounds & up: $14.00
      

2. Alaska & Hawaii (No P.O. Box Shipping) - Ground Advantage (First Class) - 5-7 Business Days:

   • Packages weighing up to 4 ounces: $5.25

   • Packages weighing 4 - 8 ounces: $7.00

   • Packages weighing 8 - 12 ounces: $8.00

   • Packages weighing 12 ounces - 1 pound: $9.00

   • Packages weighing 1 - 2 pounds: $11.00

   • Packages weighing 2-3 pounds: $12.00

   • Packages weighing 3-4 pounds: $14.00

   • Packages weighing 4 pounds & up: $16.00
      

3. Armed Forces America, Armed Forces Europe, Armed Forces Pacific - Ground Advantage (First Class) - 5-7 Business Days:

   • Packages weighing up to 4 ounces: $5.00

   • Packages weighing 4 - 8 ounces: $6.75

   • Packages weighing 8 - 12 ounces: $7.50

   • Packages weighing 12 ounces - 1 pound: $8.75

   • Packages weighing 1 - 2 pounds: $10.50

   • Packages weighing 2-3 pounds: $12.00

   • Packages weighing 3-4 pounds: $13.25

   • Packages weighing 4 pounds & up: $15.00

Expedited Shipping to all locations listed above - USPS Priority Mail Small Flat Rate Box - 3-5 business days: $11.00

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Free Shipping: Orders of $100 and higher qualify for free Ground Advantage shipping.

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International Shipping: At this time, I do not offer international shipping.​​​

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Tracking, Insurance & Shipping Confirmation​

• Tracking and Insurance: Included free with shipping.

• Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has been shipped.

• Delivery: Ground Advantage: 5-7 Business Days. * Priority Mail: 3-5 Business Days. Soul Song Originals cannot be held responsible for delays caused by shipping carriers.

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Delivery Addresses

• Delivery to street addresses, P.O. Boxes, APO, FPO, and DPO addresses in the lower 48 states.

• No P.O. Box deliveries to Alaska and Hawaii due to carrier restrictions.

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Additional Information

• Please ensure all delivery details are accurate to avoid delays.

• Orders cannot be shipped to P.O. Boxes in Alaska and Hawaii due to carrier restrictions.

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Customer Support Contact Information and Support Hours -

If you have any questions or concerns about these Shipping Policies, or any other questions, please contact Soul Song Originals - Handcrafted Jewelry & Art at:

• soulsongoriginals@gmail.com - 24/7. Please allow 24-36 hours for a response.

• Contact Form - 24/7. Please allow 24-36 hours for a response. Click here: Contact Form

• Live Chat - when available. Please allow 24-36 hours for a response to any message left on Live Chat.

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