top of page

~Shipping Policies~

Updated Nov. 1, 2024

​

Handling Time

  • Orders will be processed and shipped within 3 business days from the receipt of the order.
     

Shipping Methods and Costs

All shipping is through USPS.

  1. Lower 48 States - Ground Advantage (First Class) - 5-7 Business Days:

    • Packages weighing up to 4 ounces: $5.00

    • Packages weighing 4 - 8 ounces: $6.00

    • Packages weighing 8 - 12 ounces: $7.00

    • Packages weighing 12 ounces - 1 pound: $8.00

    • Packages weighing 1 - 2 pounds: $10.00

    • Packages weighing 2-3 pounds: $12.00

    • Packages weighing 3-4 pounds: $13.00

    • Packages weighing 4 pounds & up: $14.00
       

  2. Alaska & Hawaii (No P.O. Box Shipping) - Ground Advantage (First Class) - 5-7 Business Days:

    • Packages weighing up to 4 ounces: $5.25

    • Packages weighing 4 - 8 ounces: $7.00

    • Packages weighing 8 - 12 ounces: $8.00

    • Packages weighing 12 ounces - 1 pound: $9.00

    • Packages weighing 1 - 2 pounds: $11.00

    • Packages weighing 2-3 pounds: $12.00

    • Packages weighing 3-4 pounds: $14.00

    • Packages weighing 4 pounds & up: $16.00
       

  3. Armed Forces America, Armed Forces Europe, Armed Forces Pacific - Ground Advantage (First Class) - 5-7 Business Days:

    • Packages weighing up to 4 ounces: $5.00

    • Packages weighing 4 - 8 ounces: $6.75

    • Packages weighing 8 - 12 ounces: $7.50

    • Packages weighing 12 ounces - 1 pound: $8.75

    • Packages weighing 1 - 2 pounds: $10.50

    • Packages weighing 2-3 pounds: $12.00

    • Packages weighing 3-4 pounds: $13.25

    • Packages weighing 4 pounds & up: $15.00


Expedited Shipping to all locations listed above - USPS Priority Mail Small Flat Rate Box - 3-5 business days: $11.00

​
Free Shipping: Orders of $100 and higher qualify for free Ground Advantage shipping.

​​​​

International Shipping: At this time, I do not offer international shipping.​​​

​​

Tracking, Insurance & Shipping Confirmation​

  • Tracking and Insurance: Included free with shipping.

  • Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has been shipped.

  • Delivery: Ground Advantage: 5-7 Business Days. * Priority Mail: 3-5 Business Days. Soul Song Originals cannot be held responsible for delays caused by shipping carriers.

​

Delivery Addresses

  • Delivery to street addresses, P.O. Boxes, APO, FPO, and DPO addresses in the lower 48 states.

  • No P.O. Box deliveries to Alaska and Hawaii due to carrier restrictions.

​

Additional Information

  • Please ensure all delivery details are accurate to avoid delays.

  • Orders cannot be shipped to P.O. Boxes in Alaska and Hawaii due to carrier restrictions.

​

Customer Support Contact Information and Support Hours -

If you have any questions or concerns about these Shipping Policies, or any other questions, please contact Soul Song Originals - Handcrafted Jewelry & Art at:

  • soulsongoriginals@gmail.com - 24/7. Please allow 24-36 hours for a response.

  • Contact Form - 24/7. Please allow 24-36 hours for a response. Click here: Contact Form

  • Live Chat - when available. Please allow 24-36 hours for a response to any message left on Live Chat.

​

bottom of page